If you have forgotten your password, please click on the Account icon in the site header and select “Forgot your password?” For security reasons, an automatic email will be sent to the address you have provided with a link that will allow you to create your new personal password.
Unfortunately not; once we have received your order it will be processed immediately so any additions will need to be sent to us as a new order.
Unfortunately we are unable to offer this service.
Payments are accepted via Visa, Mastercard, AMEX and Paypal via Square.
We have put very strict security measures in place on theglasswareoutlet.com.au in order to guarantee your personal information. The Glassware Outlet website is provided with an SSL encryption system to protect personal and payment data. We do not keep or save any credit card information.
Please take a look at our Shipping & Payments page for more information.
Please read our Returns Policy for all information regarding returning a product or order. Please note that we do not accept returns on some items, which will have been priced accordingly and clearly marked as such in the product information.
All users can navigate The Glassware Outlet without registering personal information. However by creating an account and ticking the mailing list option, an account holder agrees to be contacted.
When placing an order, The Glassware Outlet collects all the data of the customer needed for the shipping and billing processes: name, addresses, phone number, and email.
In order to complete the order, we will provide some information to our trusted third-party partners, namely bank institutions and shipping partners. We do not keep any credit card information.
The Glassware Outlet is committed to making its website accessible to all individuals, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone. We continue to monitor our site and make sure that all content provided is accessible to all visitors. If you have encountered any issues with accessibility, please contact our customer service team through the Contact page, on + 61 2 9966 0033 (Mon-Fri, 9.00am-5.30 pm), or via e-mail to firstname.lastname@example.org.
Third Party Applications
While you are visiting our site, you will notice that we may use or link to third-party sites. The Glassware Outlet does not control or remedy the way content is portrayed on any third-party sites.